英文投诉信范文（第1篇）

Dear Sir or Madam,

　　I am writing to make a complaint against your bad delivery service.

　　I’m afraid that the enclosed CD player doesn’t work. It is the third one I’ve got to return this month.

　　Other than the three I’ve had to return recently, I’ve always found your products to be excellent. I would be grateful if you could send a replacement and refund my postage.

　　I look forward to your reply and proper resolution of my problem, and will until the end of this week before seeking help from a consumer protection agency or the Better Business Bureau. Please contact me by the address on the envelope or by phone at 6668888.

　　Sincerely,

　　Wang Hua

英文投诉信范文（第2篇）

Dear Sir or Madam,

　　I am writing to let you know the deplorable attitude of one of your staff members.

　　I received my telephone bill for the previous month and found there were some mistakes in calculation: I had been overcharged for 3 long-distance calls. However, when I called your Complaints Department, the girl who answered my phone was very rude. She interrupted me continually and even said it was my fault. Such a way of communicating with clients is unacceptable.

　　I would like to suggest that you look into the matter as soon as possible and ask the girl to make a formal apology to me. An early response will be appreciated.

　　Sincerely yours,

　　LiMing

英文投诉信范文（第3篇）

dear sir/ madam:

　　we fully understand the situation, and we admit it's our mistake, please accept our sincere apology to you. here is the solution.., if you disagree please do let us know and we will do our best to find the best solution for you. we thank you for your kind concern and letter with which we can promote ourselves,with which we can approach to the perfect.

　　wish you all the best

　　yours,xx

英文投诉信范文（第4篇）

　　Directions: Write a letter of complaint according to the following situation: You bought an air conditioner in Sun Appliance and had it installed the other day, but you found that the fan made too much noise when the machine operated. You demand the store to send a representative to check it up.

　　方向：写一封信的投诉，根据以下情况：你买了一台空调，在太阳电器，并安装了另一天，但你发现风扇的噪音太大，当机器操作。你要求商店派一个代表去查。你应该至少写150个字。不要在信的结尾签上自己的名字，用李明。你不需要写地址。

　　You should write at least 150 words. Do not sign your own name at the end of the letter; use Li Ming instead. You do not need to write the address.

　　Dear Sir or Madam,尊敬的先生或女士，

　　I m writing to lodge the complaint about the poor quality of an air conditioner that I purchased from Sun Appliance Company.我写信是为了向太阳电器公司购买的一家空调质量差，投诉这一投诉。

　　Frankly speaking, Sun Appliance has always been my favorite. On April 4, 2007, I bought the air conditioner (serial number 12345) from one of your chain store located in Lang Fang. The machine operated well at first, but ten days later, there was a fault that bothered me, that is, the fan made so much noise that I could not sleep well at night. Worse still, the cooling system didn t work well and the machine began to leak recently. Its poor quality ruined almost all my previous impression toward your products.

　　坦率地说，太阳电器一直是我最喜欢的。在2007年4月4日，我买了空调（序列号12345）从您的连锁店位于郎芳。第一台机器运转得很好，但十天后，有一个故障让我烦恼，就是风扇噪音这么大，我晚上睡不好觉。更糟糕的.是，冷却系统没有很好地工作，这台机器最近开始漏气了。它的质量差几乎毁掉了我以前对你的产品的印象。

　　I strongly suggest that a repairman or a service engineer should be sent to my home without delay. I wonder if you could pinpoint the exact cause of the malfunction as soon as possible. If you can t, I am afraid that I will request for full amount of refund or a new air conditioner.

　　我强烈建议一个修理工或服务工程师应立即送到我家。我不知道你能否尽快查明故障的确切原因。如果你不能，我恐怕我会要求全额退款或一个新的空调。

　　I would appreciate all your assistance in this matter. If you have any questions, please don t hesitate to contact me. Look forward to your reply.

　　Yours Sincerely,

　　Li Ming

　　在这件事上，我会感激你所有的帮助。如果您有任何问题，请不要犹豫，联系我。期待你的回复。

　　你真诚，李明

英文投诉信范文（第5篇）

dear sir/madm:

　　thanks for your letter, from which we understand the situation. we are so sorry for our imperfect service,hope you could kindly forgive us. we look forward to serving you again with more satisfied service. again please accept our sincere invitation and we will be waiting for your soon arrival.

　　with all our best regards and wishes!

　　yours,xx

英文投诉信范文（第6篇）

Dear Sales Manager,

　　This letter is a complaint concerning the actions of one of your salespersons.On Tuesday,May 5,20xx,around 2 P.m,I went to your store to look for a T-shirt.When I asked a salesperson Ms.Wang for help in finding my size,she informed me that she was busy and I would have to find one myself.I explained that the reason why I came to her was that I couldnt find one.She then said in a rude tone that if I couldnt find one,it meant that the store didnt have it,and that I needed to look somewhere else.

　　I felt that Ms Wang was rude.I hope that you will look into the matter.I shop frequently at your store and I look forward to a more pleasurable shopping experience next time.

英文投诉信范文（第7篇）

Dear Editor,

　　I am writing this letter to reflect some problems I came across recently and. appeal to the improvement of the service industry.

　　This weekend I bought an English-Chinese dictionary in a bookstore near my home since its cover is elaborately designed. But when I went home and read carefully, I found that the several pages of the dictionary have been cracked and befouled. What is worse, the misprints spread everywhere in the dictionary and seriously affect my comprehension. Since there was such damage and misprint to the dictionary, I went to the bookstore to require for a replace. But to my surprise, the staff of the bookstore turn down my request rudely and even denied the poor quality of the dictionary.

　　It goes without saying that today's face-paced and market-oriented economy calls for much higher standard for service industry. However, to my regret, many of the commercials fail to achieve this standard and the quality of the staff needs to be improved. It's self-evident that the poor quality of practitioners in the service industry will not only deeply disappoint customers but also hamper the development of our country's economy. As a result, I expect your newspaper to appeal to the service industry to attach more importance to the service improvement.

　　Thank you for your attention!

　　Sincerely yours,

　　Sam

英文投诉信范文（第8篇）

Directions:

　　Suppose that you ordered a refrigerator but later found a worrying problem. Write a letter of plaint to describe the matter and require settlement, Do not sign your own name at the end of your letter, using “Li Ming” instead.

Dear Sir:

　　I am happy that the refrigerator we ordered last week has arrived on time. But it is a great pity that we find there is something wrong with the refrigeration facilities.

　　After we used it for several days. we found that food stored in the refrigerating partment turned bad quickly. When we finally decided to take the temperature in it, we were surprised to find it was around 15℃, far from the standard temperture range from 0℃ to 9℃.

　　This problem has affected our normal life. Would you please let me know whether or not you can send a repairman as soon as possible? I hope that my problem will get your kind consideration.

　　Yours faithfully,

　　Li Ming