英语投诉信范文10篇（第1篇）

　　假设你是李华，你在5月2日去一家商店买衣服。当你请一个王姓服务员帮你找适合你的型号的衣服时，她以忙为借口让你自己找，你说你找不到才来让她帮忙，她说你找不到就说明没有。你对这位服务员的服务态度十分不满，并写信向该商店的销售经理投诉该服务员。

　　注意：1、词数120左右;2、信的开头和结尾已为你写好，但不计入总词数;3、可适当增加细节，以使行文连贯。

　　范文：

　　Dear Sales Manager,

　　This letter is a complaint concerning the actions of one of your salespersons. On Tuesday, May 5, 2012, around 2 P.m.., I went to your store to look for a T-shirt. When I asked a salesperson, Ms. Wang for help in finding my size, she informed me that she was busy and I would have to find one myself. I explained that the reason why I came to her was that I couldn’t find one. She then said in a rude tone that if I couldn’t find one, it meant that the store didn’t have it, and that I needed to look somewhere else.

　　I felt that Ms Wang was rude. I hope that you will look into the matter: I shop frequently at your store and I look forward to a more pleasurable shopping experience next time.

英语投诉信范文10篇（第2篇）

Dear Editor,

　　I am writing this letter to reflect some problems I came across recently and. appeal to the improvement of the service industry.

　　This weekend I bought an English-Chinese dictionary in a bookstore near my home since its cover is elaborately designed. But when I went home and read carefully, I found that the several pages of the dictionary have been cracked and befouled. What is worse, the misprints spread everywhere in the dictionary and seriously affect my comprehension. Since there was such damage and misprint to the dictionary, I went to the bookstore to require for a replace. But to my surprise, the staff of the bookstore turn down my request rudely and even denied the poor quality of the dictionary.

　　It goes without saying that today's face-paced and market-oriented economy calls for much higher standard for service industry. However, to my regret, many of the commercials fail to achieve this standard and the quality of the staff needs to be improved. It's self-evident that the poor quality of practitioners in the service industry will not only deeply disappoint customers but also hamper the development of our country's economy. As a result, I expect your newspaper to appeal to the service industry to attach more importance to the service improvement.

　　Thank you for your attention!

　　Sincerely yours,

　　Sam

英语投诉信范文10篇（第3篇）

Dear Manager:

　　Two weeks ago, I was walking along the street when I saw your a traffic advisement and I stepped into your shop.Don't find the domestic advice.Persuaded by your salesman's sweet words,I spent 2000Yuan and bought a fridge.When I took the new fridge home.I couldn't wait a minute and make it work once.Everything went on quitely well until yesterday. I open the door of fridge as usual, however, a wave of hot smell air is pronounced.The newly- bought fridge didn't produce cold but hot air.The foodcooler has gone bad.Nothing can be worse NET.I hope you can do with the matter ASAP. My telephone number is 5256745. I am waiting for your reply.

　　A consumer.

　　Angel

英语投诉信范文10篇（第4篇）

Dear Sir or Madam,

　　I, as a devoted customer of your online shop, am writing the letter to file my dramatic complaint about the poor quality of your E-book and the poor attitude of your server.

　　The detailed problems are as follows. To begin with, there is something wrong with screen of the E-book, which has been broken deliberately or unintentionally. In addition, it does not work occasionally, which hamper using ordinarily. Most importantly, the product does not comply with your description previously both in style and faculty. Most importantly, servers response of not providing refund and exchange a new one makes me overwhelmed with outrage.

　　I would appreciate it if you could refund or exchange a new one for me. I’m looking forward to your reply at your earliest convenience.

　　Yours sincerely

　　Li Ming

英语投诉信范文10篇（第5篇）

Dear Sir:

　　With reference to our order No. W98, the 120 computer sets supplies to the above order were delivered the day before yesterday, but we regret that 20 sets were badly damaged.

　　The packages containing the computer sets appeared to be in good condition (www.fwsir.com)and we accepted and signed for them without question. We unpacked the computer sets with care and can only assume that damage must be due to careless handling at some stage prior to packing.

　　We shall be glad if you will replace all 20 sets as soon as possible. Meanwhile, we have put the damaged computer sets aside in case you need them to support a claim on your suppliers for compensation.

　　Yours sincerely,

　　Li Ming

英语投诉信范文10篇（第6篇）

　　June 8, 20XX

　　Dear Customer Service Representative,

　　I am writing to comp[ain about the bad delivery service of your company.

　　The IBM Desktop computer we ordered from your store two weeks ago finally arrived yesterday. There were not any signs of damage to the packing case at all, but when we opened it, we found, much to our surprise, that the back cover had been cracked and the screen had been scratched.

　　In view of this, I have decided to make a formal complaint against your delivery service. I sincerely hope that you will replace this computer as soon as possible. If this is not possible, I will have no alternative but to insist on a full refund.

　　I would appreciate anything you can do to help us in this matter.

　　Yours truly,

　　(Signature)

英语投诉信范文10篇（第7篇）

To whom it may concern,

　　I am writing to make a complaint about your product and some other consumers have this problem, too.

　　I bought an E-dictionary in Sum Appliance last Sunday, July 2nd,. It worked well the first three days. But on the fourth day, I found there was something wrong with the screen. I couldn't read the letters and words clearly enough, it really made me upset. What's more, I couldn't hear the pronunciations clearly, either.

　　I am providing you the following information, the date I bought it is July 2nd, and its serial number is H201, and I also enclose the guarantee statement with it. I hope you can provide me another new E-dictionary rather than just maintaining it. Because I simply cannot use this one, it's out of service and function.

　　I hope you can solve this problem for us.

　　Please contact me at 15111111111 or by fax at 00000000, you can also write an emial to xxx@163.cn

　　Mr. Zhang

英语投诉信范文10篇（第8篇）

【写作要求】

你是李华，两周前你从网上订购的一套书虫系列读物（BookwormSeries）昨天才到货，且包装破损，数量不足。请就此向网店客服写邮件投诉。要点如下：

1.  介绍购物情况

2.  反映存在问题

3.  提出解决方案

注意：

1.  词数100词左右

2.  可适当增加细节，使行文连贯

3.  开头结尾已给出，不计入总词

可能用到的生词：投诉complaint  n.

【优秀范文】

To  whom it may concern,

I  am one of your customers(顾客). I ordered（订购）a set of(一套) Bookworm Series on your  website two weeks ago, but I didn’t receive them until yesterday. And much to my  disappointment, thebooks were so poorly packed up that the cover of one book was  torn. To makematters worse, it is not a complete set, as I found one book  missing.

I  am sorry to have received such poor service, and I believe I have every rightto  ask you to deal with this problem. I hope that you either return my money  ordeliver a new set of books to me. Besides, I’d like to be informed of  theprocess of your dealing with my complaint.

Lookingforward  to your reply.

Yours  sincerely,

Li  Hua

英语投诉信范文10篇（第9篇）

Dear Sir:

　　My name is Raymond, I am writing to tell you something about your restaurant questions.

　　Last Saturday, I was going to your restaurant with my friends. We are very hungry, but when we order, your restaurant waiter But ignore our. So my friend was very angry. Besides, when the waiter come on .my friend ask her why ignore our, she is very aggressive for us and say you don’t see me I am very busy. So I do hope you can have your restaurant waiter training about etiquette.

　　Thank you for your time and kind consideration.

　　Sincerely yours

　　Raymond

英语投诉信范文10篇（第10篇）

Dear Sir,

　　I am writing to let you know the deplorable attitude of one of your staff member. I received my telephone bill for the previous month from you and thought there were some errors in calculation: I had been overcharged for two overseas calls.

　　However, when I called your Complaints Department, the girl who answered my phone was very rude. For one thing she interrupted me continually, for another she even said that the fault was my own. Needless to say, such a way of dealing with customers is unacceptable.

　　I would like to suggest that the girl in question should be disciplined, and instructed on the proper way to deal with clients. And I hope she can make formal apology to me.

　　An early response will be appreciated.

　　Sincerely yours,

　　Donna

英语投诉信范文10篇（第11篇）

dear sir/ madam:

　　we fully understand the situation, and we admit it's our mistake, please accept our sincere apology to you. here is the solution.., if you disagree please do let us know and we will do our best to find the best solution for you. we thank you for your kind concern and letter with which we can promote ourselves,with which we can approach to the perfect.

　　wish you all the best

　　yours,xx

英语投诉信范文10篇（第12篇）

Dear Mr. Gao,

　　I have to write this plain letter even it is a little bit interruptive to you. I bought a color television in your emporium the other day，but there was no image when I turned it on at home. There might be something wrong with the new-bought TV，so I went back to find the exact salesperson to ask for changing a new one. She refused me without any politeness. Im wondering how can you treat customers like this? Im writing to ask my money back if you can not provide a new one.

　　Yours Sincerely

　　XXX