投诉信范文（第1篇）

Dear Manager,

　　Last weekend,I bought a mobile phone of your company`s on the Internet.But I find out some serious quality problems of this mobile phone.

　　First of all,I can`t use this phone to send short messages to my family members or my friends,what is more,mobile phone doesn`t ring when I am making a call.

　　Secondly,this type phone has been sold out.Everyone who bought your company`s phone can`t find any way to exchange a new phone.

　　What`s more,the type of your company`s phone is more advanced than other mobilephone`s.And in Chinathere isn`t any suitable spare part of mobile phone,we can`t get it fixed!

　　All in all,it is said that "customer First".So you must try your best serve for your customer.And you should send a new mobile phone to me in a short time.Don`t put off your action,customers who bought your company`s phones just like me,we are angry!

　　Yours,

　　Bumanyi

投诉信范文（第2篇）

Dear Sales Manager,

亲爱的销售经理，

　　This letter is a complaint concerning the actions of one of your salespersons. On Tuesday, May 5, 2012, around 2 P.m.., I went to your store to look for a T-shirt. When I asked a salesperson, Ms. Wang for help in finding my size, she informed me that she was busy and I would have to find one myself. I explained that the reason why I came to her was that I couldn’t find one. She then said in a rude tone that if I couldn’t find one, it meant that the store didn’t have it, and that I needed to look somewhere else.

　　这封信是关于你的一个销售人员的起诉。上星期二，2012年5月5日，下午2点左右。，我去你店里找一件T恤。当我问一个业务员，王女士在找我的尺寸的帮助，她告诉我，她很忙，我会找到一个自己。我解释了我为什么来到她的理由是我找不到。然后她说粗鲁的声音，如果我找不到人，这意味着商店没有它，和我需要到别处看看。

　　I felt that Ms Wang was rude. I hope that you will look into the matter: I shop frequently at your store and I look forward to a more pleasurable shopping experience next time.

　　我觉得，王女士很粗鲁。我希望你会调查此事：我经常在你的店店我期待一个更愉快的购物经验，下一次。

投诉信范文（第3篇）

Dear Mr. Gao,

　　I have to write this plain letter even it is a little bit interruptive to you. I bought a color television in your emporium the other day，but there was no image when I turned it on at home. There might be something wrong with the new-bought TV，so I went back to find the exact salesperson to ask for changing a new one. She refused me without any politeness. Im wondering how can you treat customers like this? Im writing to ask my money back if you can not provide a new one.

　　Yours Sincerely

　　XXX

投诉信范文（第4篇）

　　×××消费者协会：

　　我叫赵 ×× ，女，家住××市××街××号，工作单位××，联系电话××××，邮政碥码×××。我到×××市×××商场购买××牌电脑时，其合法权益爱到侵害。××商场在××街××号，商场负责人：×××，售货员：×××，电话号码：××。

　　事情的经过是这样的：(略)

　　我请求消费者协会依法维护我的合法权益，并要求×××商场赔偿损失×××元。

　　投诉人：赵××

　　年 月 日

投诉信范文（第5篇）

Dear Sir or Madam,

　　I am writing to make a complaint against your bad delivery service.

　　I’m afraid that the enclosed CD player doesn’t work. It is the third one I’ve got to return this month.

　　Other than the three I’ve had to return recently, I’ve always found your products to be excellent. I would be grateful if you could send a replacement and refund my postage.

　　I look forward to your reply and proper resolution of my problem, and will until the end of this week before seeking help from a consumer protection agency or the Better Business Bureau. Please contact me by the address on the envelope or by phone at 6668888.

　　Sincerely,

　　Wang Hua

投诉信范文（第6篇）

Directions:

　　Suppose that you ordered a refrigerator but later found a worrying problem. Write a letter of plaint to describe the matter and require settlement, Do not sign your own name at the end of your letter, using “Li Ming” instead.

Dear Sir:

　　I am happy that the refrigerator we ordered last week has arrived on time. But it is a great pity that we find there is something wrong with the refrigeration facilities.

　　After we used it for several days. we found that food stored in the refrigerating partment turned bad quickly. When we finally decided to take the temperature in it, we were surprised to find it was around 15℃, far from the standard temperture range from 0℃ to 9℃.

　　This problem has affected our normal life. Would you please let me know whether or not you can send a repairman as soon as possible? I hope that my problem will get your kind consideration.

　　Yours faithfully,

　　Li Ming

投诉信范文（第7篇）

Dear manager,

　　I bought an SQ200 mobile phone at The First department store.The mobile phone couldn't sent message and take photos after a short time.I hope The First department store can exchange a new one with me or return me the whole money.

　　Dear manager,

　　I bought an SQ200 mobile phone at The First department store.The mobile phone couldn't sent message and take photos after a short time.I hope The First department store can exchange a new one with me or return me the whole money.

　　yours,

　　Wanghua

投诉信范文（第8篇）

　　尊敬的XX市物价局:

　　您们好!

　　我们是来自XX省XX市一所职业技术学校07级的几十名学生。

　　我们在学校里待了3年至4年不等，但我们发觉我们的母校一直变换名字，08年前，我们学校使用的名字为:“XX市国防学校”，自称为XX省国防军事学校的分校。08年之后，政府不允许国防办校，学校被更名为“长征职业学校”。09年之后，学校又打出“华海职业技术学校”的名字。我们的毕业证书上的学校落章为““XX市国防学校”和“长征职业学校”。

　　入学

　　《中等职业学校收费管理暂行办法》:学费由学校财务部门统一收取，到指定的物价部门申领收费许可证，并使用省级财政部门统一印制的行政事业性收费专用票据。第十二条中等职业学校除收取学费和住宿费以外，未经财政部、国家计委、国家教委联合批准或省级人民政府批准，不得再向学生收取任何费用。

　　《中国民办教育促进法》:

　　第三十七条民办学校对接受学历教育的受教育者收取费用的项目和标准由学校制定，报有关部门批准并公示;对其它受教育者收取费用的项目和标准由学校制定，报有关部门备案并公示。

　　至今，我们从没看到过我们学校的收费许可证，也没有把收费细则公布给我们学生看，我们怀疑我们学校存在违法收费的行为，故向贵局举报投诉，希望贵局:

　　1、依法调查““XX市国防学校”和“长征职业学校”是否在贵局进行依法申请收费许可申请?是否存在违法收费的情形。

　　2、现时学校仍然在运作，希望贵局同时查证现时收费情况是否合法。

　　3、由于同学众多，为方便传达，烦请贵局以书面回复我们此事的处理结果。

　　20XX年6月7日

　　学校学生代表

投诉信范文（第9篇）

Dear Sir:

　　With reference to our order No. W98, the 120 computer sets supplies to the above order were delivered the day before yesterday, but we regret that 20 sets were badly damaged.

　　The packages containing the computer sets appeared to be in good condition (www.fwsir.com)and we accepted and signed for them without question. We unpacked the computer sets with care and can only assume that damage must be due to careless handling at some stage prior to packing.

　　We shall be glad if you will replace all 20 sets as soon as possible. Meanwhile, we have put the damaged computer sets aside in case you need them to support a claim on your suppliers for compensation.

　　Yours sincerely,

　　Li Ming

投诉信范文（第10篇）

Dear Sir，

　　I am happy that the refrigerator we ordered last week has arrived on time. But it is a great pity that we find there is something wrong with the refrigeration facilities.

　　After we used it for several days. we found that food stored in the refrigerating partment turned bad quickly. When we finally decided to take the temperature in it， we were surprised to find it was around 15℃， far from the standard temperture range from 0℃ to 9℃.

　　This problem has affected our normal life. Would you please let me know whether or not you can send a repairman as soon as possible? I hope that my problem will get your kind consideration.

　　Yours faithfully，

　　Li Ming

投诉信范文（第11篇）

Dear Sir:

　　With reference to our order No. W98, the 120 puter sets supplies to the above order were delivered the day before yesterday, but we regret that 20 sets were badly damaged.

　　The packages containing the puter sets appeared to be in good condition and we accepted and signed for them without question. We unpacked the puter sets with care and can only assume that damage must be due to careless handling at some stage prior to packing.

　　We shall be glad if you will replace all 20 sets as soon as possible. Meanwhile, we have put the damaged puter sets aside in case you need them to support a claim on your suppliers for pensation.

　　Yours sincerely,

　　Li Ming

投诉信范文（第12篇）

Dear Editor,

　　I am writing this letter to reflect some problems I came across recently and. appeal to the improvement of the service industry.

　　This weekend I bought an English-Chinese dictionary in a bookstore near my home since its cover is elaborately designed. But when I went home and read carefully, I found that the several pages of the dictionary have been cracked and befouled. What is worse, the misprints spread everywhere in the dictionary and seriously affect my comprehension. Since there was such damage and misprint to the dictionary, I went to the bookstore to require for a replace. But to my surprise, the staff of the bookstore turn down my request rudely and even denied the poor quality of the dictionary.

　　It goes without saying that today's face-paced and market-oriented economy calls for much higher standard for service industry. However, to my regret, many of the commercials fail to achieve this standard and the quality of the staff needs to be improved. It's self-evident that the poor quality of practitioners in the service industry will not only deeply disappoint customers but also hamper the development of our country's economy. As a result, I expect your newspaper to appeal to the service industry to attach more importance to the service improvement.

　　Thank you for your attention!

　　Sincerely yours,

　　Sam

投诉信范文（第13篇）

Dear Sales Manager,

　　This letter is a complaint concerning the actions of one of your salespersons.On Tuesday,May 5,20xx,around 2 P.m,I went to your store to look for a T-shirt.When I asked a salesperson Ms.Wang for help in finding my size,she informed me that she was busy and I would have to find one myself.I explained that the reason why I came to her was that I couldnt find one.She then said in a rude tone that if I couldnt find one,it meant that the store didnt have it,and that I needed to look somewhere else.

　　I felt that Ms Wang was rude.I hope that you will look into the matter.I shop frequently at your store and I look forward to a more pleasurable shopping experience next time.

投诉信范文（第14篇）

　　投诉信是对于产品、服务等的不满意，进而需要写出自己的意见和要求。

　　第一段需写写信的目的以及自己的一个概括的期望：常用套话比如I venture to write to complain about ……+定语从句;I would be grateful if you could do anything necessary to solve the problem facing me.

　　第二段阐述两、三方面所面临的产品或服务的问题及后果：there are several aspects underlying this complaint. For one thing,......For another,......In addition,......

　　第三段给出具体的期望，比如退款或更换新产品：It is my sincere hope that you could give me full refund or replace it with a new one. Your kind reply to this letter at your earliest convenience would be very much appreciated.

　

投诉信范文（第15篇）

Dear Sir or Madam，

　　I bought an electronic dictionary from your online store on January 1st，but I found it has some problems after using it for a short period of time.

　　To begin with，the battery needs recharging after a mere 2 hours of use.This means that I need to carry my charger with me when I go out for a day.In addition，the buttons on the electronic dictionary are so small that it is nearly impossible to type anything with them.Personally，I find this to be pletely unacceptable.

　　Therefore，I would like to either change the electronic dictionary for another model that works well or a full refund.Your help is greatly appreciated.

Yours sincerely，

Zhang We